HOW LONG WILL MY ORDER TAKE TO DELIVER?
Orders within India are usually delivered within 5-7 working days. Orders that are completed on a Saturday, Sunday, public holiday, or after 11:30 am on a normal working day are processed on the next working day. International orders will take 7 - 10 days to get processed and then 5-10 days to be delivered depending on the location.
WHAT ARE THE SHIPPING CHARGES?
Paid Orders: WittyPup offers free shipping across India for paid orders.
DO YOU OFFER CASH ON DELIVERY(COD)?
No, we do not offer Cash on Delivery(COD) as one of the payment options at the moment.
DO YOU ACCEPT INTERNATIONAL ORDERS?
No, we are not accepting International Orders at the moment because of COVID-19 restrictions.
WILL I RECEIVE MY ENTIRE ORDER IN A SINGLE PACKAGE?
It depends on the type/combination of products that you have ordered. We have different vendors for different products so your order might reach you in different packages.
WILL I BE ABLE TO ALTER DETAILS OF MY ORDER AFTER THE ORDER IS PLACED?
Yes, you can definitely update your information or change the product within 24 hours from the time of order. You can do so by emailing us at firstname.lastname@example.org.
HOW SHOULD I CHECK THE STATUS OF MY ORDER?
Once your order is placed, we will send you a confirmation mail and we will notify you again via email with the Tracking ID once the order is shipped. You can track your order using the same. If you have any other queries, write to us at email@example.com, and your issue will be addressed.